Frequently Asked Questions About CBD Products & Green roads World

Browse our knowledge base to learn answers to frequently asked questions.

What Is CBD?

CBD is an abbreviation for Cannabidiol, a chemical compound found naturally in the cannabis plant. It is NOT mind altering like marijuana, which means CBD will NOT make you high. Over the past 40 years there have been numerous studies that highlight the potential of CBD. Researchers discovered the human Endocannabinoid System (ECS), which is the system that CBD interacts with.

Is CBD Legal In My State?

Click here for more information on your specific state:

Do I Need A Prescription Or Medical Card To Order?

No! A medical card or prescription is not needed to place an order.

Is There THC In Your CBD Product?

Green Roads’ CBD is extracted from 100% industrial hemp, which has Non-Detectable THC. To take it a step further, traceable amounts of THC is removed completely in the extraction process, leaving 100% pure, natural CBD

What Are Terpenes?

CBD Terpenes are oils with terpenes added. They are what give plants their specific scents. For example, the smell of flowers, fruits, and cannabis are all produced by terpenes. The terpenes in cannabis not only produce a specific aroma, but they contribute to the difference between strains of cannabis.

Is CBD Psychoactive?

CBD is NOT Psychoactive like other drugs because it has Non-Detectable THC.

Will CBD Get Me High?

THC is the chemical that produces a “High”. CBD has Non-Detectable THC at most and is filtered out leaving 100% pure, natural CBD. GREEN ROAD CBD PRODUCTS will NOT get you high.

Will I Fail A Drug Test After Consuming CBD?

Green Roads’ CBD has Non-Detectable THC in their products. Drug tests will not detect such low levels of THC.

What Is The Endocannabinoid System?

The eendocannabinoid system (ECS) is a group of cannabinoid receptors in your brain and nervous system. CBD interacts with cannabinoid receptors which keeps your body in balance.

Will CBD Help Me?

The best answers to this question comes from our customers. Don’t just take our word for it, see what our customers have to say

Are Your Products Non-GMO?


How Does Green Roads Modify Their Hemp?

Green Roads chooses healthy plants over less healthy plants in order to keep good genes and remove the bad ones. This process allows Green Roads to produce the highest quality CBD products.

What Type Of Extraction Do You Use?

To extract CBD from the the hemp plant, we utilize a process in which C02 is at a low temperature, under high pressure. This allows us to capture C02 in a liquid state and efficiently draw the CBD and terpenes from the plant material.

How Is Hemp Different From Marijuana?

The defining difference between marijuana and hemp is the percentage of THC. Marijuana refers to strains of cannabis that contain high levels of THC. Hemp refers to strains of cannabis containing Non-Detectable THC.

What Is The Shelf Life Of Green Roads CBD?

Our products are good up to 6 to 8 months after the purchase date.

How Should I Store Green Roads’ CBD?

Our products are best stored in room temperature.

Does Green Roads’ CBD Need To Be Refrigerated?

No, there is no need to refrigerate our CBD products.

What’s The Difference Between CBD Hemp Oil And The Hemp Products I Buy At The Grocery Store?

Hemp products at the grocery store are processed from hemp seeds, which are high in protein and healthy nutrients, but contain almost no CBD oil.

Why Buy Green Roads Products

Our company was built on the qualifications of having the first licensed pharmacist formulated CBD products in the united states. We have the purest CBD on the market and the most experience extracting cannabidiol from hemp. Our expert team provides the highest quality and service in the industry.

How Many Years Has Green Roads Been Established?

Green Roads was founded in 2011 and started making finished goods in 2012 for the market. Green Roads has grown to be a the leading expert in manufacturing CBD in the industry.

What Is The Future Of Green Roads?

Patients are looking for a natural path towards health and healing. Green roads has an extensive products line that is continuously expanding to accommodate our customers and their varied needs. Using natural ingredients and the purest form of cannabidiol, our team is focused on continuous positive results.

How Do I Become A Green Roads World Affiliate?

To become an Affiliate just visit this link Affiliate Program, Or it is also available at the bottom of our page under the Customer Service section.

When Do Commissions Get Paid?

Commissions are paid every two weeks via direct deposit. No hassle, no wait 🙂

How Do I Retain My Active Status?

Retain your active affiliate status by maintaining our Green Roads Affiliate Standards which is distributed upon acceptance!

What Delivery Carriers Do You Use To Ship Your Orders?

We ship our retail orders out through USPS, but we also use UPS and FedEx to ship our Wholesale orders.

My Shipping Address Is Wrong, Can I Change It?

Yes, as long as the address is fixed before the item is shipped out we can adjust it for you. If it is not, then we can have it reshipped to the correct address for you as well.

I Made A Typo In My Address, Can I Change It?

Yes, if the package has not been shipped out already we can have your shipping address changed for you. Feel free to call us at 9546027362 or Email

How Long Does It Take To Process And Ship My Order?

On business days orders will be fulfilled within 24 hours from time of placing, Anything placed over the weekend at this time will not be fulfilled until the Monday following. From there 3-5 business days to deliver.

What Kind Of Insurance Is Provided For My Order And Can I Purchase More?

We offering product insurance via our carrier, and for a small fee at checkout you can insure your package in case it is lost or stolen.

What Do I Do If I Received My Order But It Has Been Damaged Or Missing Items?

Feel free to send us an Email to or call us on our support Hotline +9546027362. We can have a replacement order placed for you right away and shipped out.

When Adding A Product To Your Cart On The Website

Feel free to contact us in this situation, we can have your package shipped through a separate carrier if needed. We also ship with FedEx and UPS. Additional shipping fees may apply.

How Do I Choose My Shipping Address?

You can choose your shipping address at the time of purchase! Be sure to fill in the shipping address and billing address properly.

How Do I Check The Shipping Address For The Order I Just Placed?

The shipping address for the order just placed can be found on your receipt, email confirmation and account order history.

My Tracking Information Says My Order Is Delivered, Where Is It?

Want to know the current location of your package? Head over to our “Track My Package” feature on our website!

Where Do You Ship?

We ship nationwide, all throughout the U.S.

What Do I Do If I Get A Decline?

If the website declines your card, sometimes it can be due to the fact that our processing station is housed in the U.K. and your card’s security settings might deny the payment as a result. Its best to call your card provider, and request they authorize payments to GWR distributors. Also feel free to call our hotline for assistance.

What Payment Methods Do You Accept?

We accept most major credit cards! Unfortunately, at the moment we are not taking Discover.

Will I Be Charged An International Transaction Fee?

While it is rare, there may be an additional charge is placed by your bank over the fact that since our processing department is housed in the U.K. It may automatically bill you an extra up-charge of up to $2.50

What Do I Do If My Purchase Is Damaged?

Feel free to send us an Email to, or call us on the Hotline +9546027362
. We can have a replacement order placed for you right away and shipped out.

How Do I Cancel My Order?

If you would like to cancel your order please contact us right away, you can call our hotline 9546027362 or email us at If the package has already been shipped from our shipping station, you will just need to return it back to us to complete the refund.

What Do I Do If My Discount Code Is Expired?

Expired discount code? Send us an email to and we’ll help you out as quickly as possible!

Where Is My Package?

You can find out the latest information about your package by using our signature package tracker! It’s simple, just head over to input your email, order number and voila! 🙂

Do You Sell Wholesale?

Absolutely! Green Roads proudly serves over 10,000 small and large business owners in the United States. For more information, please visit us at